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Call Off Orders/Blanket Orders


Call-Off or Blank Orders represent a promise to buy a certain quantity or value of products from a supplier over a period of time, and for the fulfillment of that agreement to be monitored and tracked.

A blanket order is typically made when a customer has committed to purchasing large quantities that are to be delivered in several smaller shipments over a certain period of time. Often blanket orders cover only one item with predetermined delivery dates. The main reason for using a blanket order rather than a sales order is that quantities entered on a blanket order do not affect item availability and thus can be used as a worksheet for monitoring, forecasting, and planning purposes.

Dynamics 365 Finance and Supply Chain Management addresses the requirement for call-off or blanket orders through the provision of its Purchase Agreements capability.


A blanket order or call-off order is a purchase order which a customer places with its supplier to allow multiple delivery dates over a period of time, often negotiated to take advantage of predetermined pricing. It is normally used when there is a recurring need for expendable goods. Blanket orders are often used when a customer buys large quantities and has obtained special discounts. On a blanket order, each separate shipment can be set up as an order line, which can then be converted into a sales order at the time of shipping.


A customer calls and places an order of 1000 units of an item and they want the items to be delivered in 250 units every week over the next month.

A blanket order will be used in this scenario to manage the fulfillment of the order.

In Dynamics 365

Dynamics 365 Finance and Supply Chain Management addresses the requirement for call-off or blanket orders through the provision of its Purchase Agreements capability.

In Dynamics 365 F&SCM, a purchase agreement is a promise to buy a given quantity or value of a specific product or category from a specific vendor. Purchase agreements often come with associated discounts for agreeing to buy a specific quantity or value so those can be established as well on a purchase agreement. Purchase agreements also allow you to track the fulfillment of these agreements over time.

To create a purchase agreement in D365, the ‘purchase agreement classification‘ configuration must be set up. Navigate to Procurement and Sourcing> Setup > Purchase agreement classification. Click the “New” button and in the “Name” field give the classification a name.

On the General FastTab, update the applicable fields.

Next, create a purchase agreement. Navigate to Procurement and sourcing > Purchase agreements > Purchase agreements.

Select New and enter the information required: Supplier account, purchase agreement classification (created in the step above), Invoice account, currency, validity dates, default commitment. ‘ Default commitment’ is basically the type of commitment the purchase agreement will define for example product quantity.

On the next form, enter the purchase agreement lines. Click on “Add line” button and enter line details. To activate the purchase agreement, click the “Confirmation” button.

The next step with purchase agreements is to start releasing from the purchase agreements. Quantities or amounts can be released directly from the purchase agreement or via a purchase order and link it to the purchase agreement at the time the purchase order is created.