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Certification

Welcome to the GYDE365 Certification Programme

At Seer 365, we want to ensure you get maximum value from your investment in GYDE365, both now and in the future. For this reason, we have developed the GYDE365 Certification Programme, a straightforward approach for both you and your leadership team to easily assess the capabilities your employees in their use of the GYDE365 platform. It also provides your employees with formal recognition for their achievements.

Through a blend of virtual workshops, self-learning, short assessments, and most importantly, hands-on use of GYDE365, users can earn a series of digital certification badges that they can proudly display on their LinkedIn profiles, should they so wish. There is even a GYDE365 Black Belt badge for users who have completed all the other certifications.

In the drop-downs below, you should find everything you need to know about the Certification Programme. However, if you do have any questions, please do reach out to your Seer 365 Customer Success Manager.

1. Available Certifications

To ensure that your employees gain the certifications that are most relevant to their roles and their use of the GYDE365 applications, we have split the certifications out into four categories:

  • GYDE365-Discover – primarily for Sales, Pre-sales and Bid Managers
  • GYDE365-Design – primarily for Consultants, Project Managers & Solution Architects
  • GYDE365-Studio (for Design) – primarily for those tasked with managing their organisation’s GYDE365-Design set-up
  • Commercial – for specific role-based certifications


There are three levels that can be attained:

  • Fundamentals – a good working knowledge
  • Practitioner – a very good working knowledge plus some proven experience
  • Expert – an excellent working knowledge plus significant proven experience


Below is a graphical representation of the certification roadmap:

2. Certifications by Job Role

Below are the recommended certifications for the key job roles that will require a good level of knowledge of or use the GYDE365 applications.

If your role is not listed here and you are unsure which certifications you should undertake, please speak to your Seer 365 Customer Success Manager.

3. Competency Requirements

Below is a breakdown of the competencies required for certification across the four different categories:

For GYDE365-Discover:

Certification NameLevelTime Criteria
GYDE365-Discover
Fundamentals
FoundationHours 1. Pass the GYDE365 Platform Overview course assessment
2. Pass the GYDE365-Discover Overview, ROM & Administration course assessment
GYDE365-Discover
Practitioner
IntermediateDays 1. Complete the GYDE365-Discover Fundamentals certification
2. Successfully complete three (3) GYDE365-Discover sales
engagements with customers or prospects
GYDE365-Discover
Expert
ExpertWeeks 1. Complete the GYDE365-Discover Fundamentals certification
2. Complete the GYDE365-Discover Practitioner certification
3. Successfully complete ten (10) GYDE365-Discover sales
engagements with customers or prospects

For GYDE365-Design:

Certification NameLevelTimeCriteria
GYDE365-Design
Fundamentals
FoundationHours 1. Pass the GYDE365 Platform Overview course assessment
2. Pass the GYDE365-Design Overview course assessment
GYDE365-Design
Practitioner
IntermediateDays 1. Complete the GYDE365-Design Fundamentals certification
2. Complete one (1) GYDE365-Design customer engagement
GYDE365-Design
Expert
ExpertWeeks 1. Complete the GYDE365-Design Fundamentals certification
2. Complete the GYDE365-Design Practitioner certification
3. Complete five (5) GYDE365-Design customer engagements

For GYDE365-Studio:

Certification NameLevelTimeCriteria
GYDE365-Studio
Fundamentals
FoundationHours 1. Pass the GYDE365 Platform Overview course assessment
2. Pass the GYDE365-Studio Overview course assessment
GYDE365-Studio
Practitioner
IntermediateDays 1. Complete the GYDE365-Studio Fundamentals certification
2. Demonstrate to Seer 365 assessors that they can manage
content and template versions in GYDE365-Studio
GYDE365-Studio
Expert
ExpertWeeks 1. Complete the GYDE365-Studio Fundamentals certification
2. Complete the GYDE365-Studio Practitioner certification
3. Demonstrate to Seer 365 assessors that you can create
new survey content in GYDE365-Studio

Commercial & Other:

Certification NameLevelTimeCriteria
GYDE365 Sales
Professional
FoundationHours1. Pass the GYDE365 Platform Overview course assessment
2. Pass the GYDE365 Sales course assessment
GYDE365
Black Belt
ExpertMonthsComplete and pass all the certifications at all levels for
GYDE365-Discover, GYDE365-Design and GYDE365-Studio
4. How Certifications are Assessed

The various levels of certification will be assessed by either an online end-of-topic test for knowledge-based elements, direct evaluation by one of the Seer 365 training team for experience-based elements, or a blend of both. Below is a breakdown for each certification.

CertificationOnline TestsSeer 365 Evaluation
GYDE365-Discover Fundamentalsx
GYDE365-Discover Practitionerxx
GYDE365-Discover Expertx
GYDE365-Design Fundamentalsx
GYDE365-Design Practitionerxx
GYDE365-Design Expertx
GYDE365-Studio Fundamentalsx
GYDE365-Studio Practitionerxx
GYDE365-Studio Expertx
GYDE365 Black Beltx
GYDE365 Sales Professionalx
5. Available Courses/Training

How to access the Training/Course Materials

For ease of completion, all the training/course materials are available on our GYDE365 Learning Portal.

For access to the Learning Portal, please speak to your GYDE365 Partner Success Manager, or click on the link:

Currently available courses

For the GYDE365 Fundamentals certifications, there are several short courses that you will need to undertake prior to sitting the various different online tests. For the different certifications, below are details of the courses currently available, what they entail and how long they typically take.

CertificationCourse TitleCourse DescriptionCourse Duration
GYDE365 PlatformGYDE365 Platform OverviewOverview of GYDE365, concepts of both Discover & Design, review of
usage and use cases
30 mins
GYDE365-Discover
Fundamentals
GYDE365-Discover OverviewTraining on how to use GYDE365-Discover with customers, manage
outputs and make use of the BI reporting
60 mins
GYDE365-Discover
Fundamentals
GYDE365-Discover
ROM Overview
Detailed training on working with the ROM and estimation tools in
GYDE365-Discover
60 mins
GYDE365-Discover
Fundamentals
GYDE365-Discover
Self-Service Overview
Training on how to set up customers, add users and allocate surveys30 mins
GYDE365-Design
Fundamentals
GYDE365-Design
Portal Overview
Overview training on Design Customer Portal and Solution Design concepts60 mins
GYDE365-Studio
Fundamentals
GYDE365-Design
Studio Overview
Specific training on creating new content for GYDE365-Design60 mins
GYDE365 Sales
Professional
GYDE365 Sales
Professional
Training on how to position GYDE365 with your customers30 mins
6. Accessing & Completing Assessments

Following completion of any of the GYDE365 virtual classroom or e-learning courses outlined above, there is a short, online, 10-question test that must be completed to formally assess your knowledge. These are a pre-requisite for earning the relevant GYDE365 certifications.

Each test typically takes no longer than 10 minutes to complete and the pass rate is set at 90%. Tests can be re-taken if you do not reach the relevant pass mark on your first attempt.

Please click on the button below to register and gain access to our assessment portal to complete your course tests.

7. Digital Certificates & Badges

Digital Certificates

When you successfully pass one of our online assessments following the completion of our available courses, you will automatically receive a digital certificate, in PDF-format, in recognition of your achievement. Your certificate will look similar to the one shown below.

Digital Certification Badges

Verified digital credentials that you can use as evidence of your achievements are becoming commonplace within the working environment. With that in mind, we’ve worked with Credly, the global leader in the digital credential movement, so that we can issue you with Digital Badges on successful completion of each of your GYDE365 Certifications. You then have a permanent verified digital record that stays with you, even if you switch employers. Example shown below.

Adding your Credly Certification Badges to LinkedIn

By connecting your Credly Account to LinkedIn in the Applications section within your Credly settings, you can easily add your GYDE365 badges to your personal LinkedIn profile. A direct link back to the Credly record of your badge (as shown above) by clicking on the ‘Show credential’ button allows people to easily verify the certification’s authenticity. Example shown below.

8. How to Get Started…

Fundamentals Certification

If you have already had your initial induction training on GYDE365-Discover or GYDE365-Design, you should already be in a position to take and pass the first level (Fundamentals) of the certification.

Practitioner, Expert and Black Belt Certification

To gain the more advanced certification levels (Practitioner, Expert, Black Belt), you will firstly need to complete and pass the fundamentals certification. These more advanced levels are assessed based on your experience with using the applications, rather than through online tests.

If you would like to gain these higher certification levels, please speak to your Seer 365 Partner Success Manager, who will arrange a formal assessment of your progress.